The Prisoner Blinks

The Prisoner Blinks

The Very Reverend Collins watched the tape of the Somewhat Reverend Falbadly with dismay. Fallbadly had something in his eyes. Although he was making a faltering statement for the cameras, it was hard to concentrate on his words. The prisoner’s eye blinking was...
Browser Wars Today

Browser Wars Today

In the 1990s, pioneer web developers had problems—the leading browsers rendered websites differently. To even check the renderings, you needed both Macs and PCs. It’s was expensive and time consuming and frustrating. But developers like me did our best. Early on we...
WordPress as a Winning Strategy

WordPress as a Winning Strategy

WordPress should never be underestimated. Although nearly of a quarter of the web runs on WordPress—including some huge important sites—the reputation of WordPress is unfairly depressed. (Some major websites in WordPress: The New Yorker, BBC America, Sony Music, and...
Diagram It!

Diagram It!

Don’t take this the wrong way. But the truth is: if you are in charge, you almost certainly have no clue what’s going on. It’s true. There are reasons for this. Some of them—I’d say most of them—aren’t your fault. But if you learn a few...
The Before Picture

The Before Picture

For most people, daily work looks like this: Somebody with a fancy title makes some demands and issues orders, and everyone else rushes to execute them. Privately, the workers grumble that the orders make no sense or that the manager is out of touch. But they do the...
How I Came To See Work Differently

How I Came To See Work Differently

I admit that I’m simplifying, but one guy saved Japan after World War II and essentially threw down a challenge to the world: learn a new approach to business or get crushed by the competition. Dr. W. Edwards Deming taught Japanese businesspeople—starting in the...
General